. Delete all files from %installlocation%\Symantec\Symantec Endpoint
Protection Manager\data\outbox\ImportPackage folder. (without stopping
any services)
2. Delete everything older than today's date in
%installlocation%\Symantec\Symantec Endpoint Protection
Manager\Inetpub\content (also without stopping any services)
3. In the Symantec Admin Console go to Admin > Servers >
localhost. Right-click localhost and truncate the transaction logs.
Symantec has released new version of Symantec Endpoint Protection.
English versions of Symantec Endpoint Protection 12.1.5337.5000 (RU5) is
now available.
It has new content storage optimization feature:
As part of the upgrade to SEPM 12.1 RU5, the SEPM converts all of the
content from full definitions to delta definitions. This process is
resource intensive and may take an extended period of time. After this
process is completed, the SEPM will use significantly less disk space.
In a typical enterprise setup where 30 content revisions stored, the
SEPM upgrade process must reduce 55GB of full content to under 2GB of
delta content. This process requires significant resources to complete
and is impacted by the performance of any available CPUs, CPU cores
(physical/logical/hyperthreading), memory, and disks (I/O). On a server
that performs multiple roles, stores larger numbers of content, or is
otherwise resource constrained, this process may take a longer duration
to complete.
Refer this article to find more info: The LiveUpdate content
optimization and content storage space optimization steps take a long
time to complete when upgrading to Symantec Endpoint Protection Manager
12.1 RU5
http://www.symantec.com/docs/TECH224055
Monday, March 30, 2015
Thursday, March 12, 2015
vCenter Server Appliance: Troubleshooting full database partition
A customer of mine had within 6 months
twice a full database partition on a VMware vCenter Server
Appliance. After the first outage, the customer increased the size of
the partition which is mounted to /storage/db. Some months later, some
days ago, the vCSA became unresponsive again. Again because of a filled
up database partition. The customer increased the size of the database
partition again (~ 200 GB!!) and today I had time to take a look at
this nasty vCSA.
The situation
Within 2 days, the storage usage of the databse increased from 75% to 77%. First, I checked the size of the database:
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vcsa:/opt/vmware/vpostgres/current/bin # /opt/vmware/vpostgres/current/bin/psql -h localhost -U vc VCDB
psql.bin (9.0.17)
Type "help" for help.
VCDB=> SELECT pg_database.datname, pg_size_pretty(pg_database_size(pg_database.datname)) AS size FROM pg_database;
datname | size
-----------+---------
template1 | 5353 kB
template0 | 5345 kB
postgres | 5449 kB
VCDB | 2007 MB
(4 rows)
VCDB=>
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As you can see, the database had only 2 GB. The pg_log directory was more interesting:
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vcsa:/storage/db/vpostgres # du -shc /storage/db/vpostgres/*
4.0K /storage/db/vpostgres/PG_VERSION
2.0G /storage/db/vpostgres/base
704K /storage/db/vpostgres/global
47M /storage/db/vpostgres/pg_clog
4.0K /storage/db/vpostgres/pg_hba.conf
4.0K /storage/db/vpostgres/pg_ident.conf
<strong>141G /storage/db/vpostgres/pg_log</strong>
252K /storage/db/vpostgres/pg_multixact
12K /storage/db/vpostgres/pg_notify
324K /storage/db/vpostgres/pg_stat_tmp
20K /storage/db/vpostgres/pg_subtrans
4.0K /storage/db/vpostgres/pg_tblspc
4.0K /storage/db/vpostgres/pg_twophase
81M /storage/db/vpostgres/pg_xlog
20K /storage/db/vpostgres/postgresql.conf
4.0K /storage/db/vpostgres/postmaster.opts
4.0K /storage/db/vpostgres/postmaster.pid
0 /storage/db/vpostgres/serverlog
143G total
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The directory was full with log files. The log files containted only one message:
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vcsa:/storage/db/vpostgres/pg_log # more postgresql-2015-03-04_090525.log
123462 tm:2015-03-04 09:05:25.488 UTC db:VCDB pid:1527 WARNING: there is already a transaction in progress
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The solution
This led me to VMware KB2092127
(After upgrading to vCenter Server Appliance 5.5 Update 2, pg_log file
reports this error: WARNING: there is already a transaction in
progress). And yes, this appliance was upgraded to U2 with high
probability. The solution is described in KB2092127, and is really easy
to implement. Please note that this is only a workaround. There’s
currently no solution, as mentioned in the article.
How to connect/interact with VCVA DB (DB2 and vPostgres)
If
you need to connect/interact with the VC appliance database, for
example to remove the locks of DB2 or performing an script, you can do
the following after being logged in as root via SSH on the appliance:
- On VCVA 5.0 GA with DB2:
1. Turn into the db2inst user:
vcenter:/ # su db2inst1
2. Start the db2 client:
db2inst1@vcenter:/> db2
You'll see a prompt like this:
db2 =>
3. connect to the VCDB database:
db2 => connect to VCDB
(the command is like this, very literal)
4. Change to VC schema:
db2 => set schema vc
5. Perform any command you need. For example, to remove the VPX_SESSIONLOCK lines, you can do like this:
db2 => delete from VPX_SESSIONLOCK
DB20000I The SQL command completed successfully.
You can type "quit" anytime you want to exit from the db2 client, and "exit" when you want to go back to root userspace.
- On VCVA with vPostgres:
1. Connect to the database using psql:
vcenter:/ # /opt/vmware/vpostgres/1.0/bin/psql -U vc -d VCDB
You'll see a prompt like this:
psql (9.0.4)
Type "help" for help.
VCDB=>
2. Perform any command you need (selects, inserts, etc). For example, to list all tables:
VCDB=> \dt
There are a lot of new tables in 5.1, (mainly the vpx_hist_stat* ones).
To quit, just type "\q"
DB20000I The SQL command completed successfully.
Type "help" for help.
Changing the default VMware vCenter Server Appliance database password (2056968)
Changing the default VMware vCenter Server Appliance database password
Details
You can change the default password for the VMware vCenter Server
Appliance database when you want or if the password is compromised.
Solution
To change the default:
- Change the embedded database password:
- Connect to the vCenter Server Appliance using SSH.
- Open the embedded_db.cfg file for editing with this command:
vi /etc/vmware-vpx/embedded_db.cfg
- In the file, locate EMB_DB_PASSWORD and change the password between the single quotation marks.
- Change the password for the vc and postgres database users:
- Connect to the vPostgres database for SQL execution by running this command:
/opt/vmware/vpostgres/current/bin/psql -d VCDB U postgres
- Run these SQL statements to change the passwords for the vc and postgres users:
alter user postgres with password 'new-password';
alter user vc with password 'new-password';
- Exit the database with this command:
\q
- Open the .pgpass file for editing by running this command:
vi /root/.pgpass
- Modify the .pgpass file with the new password as follows:
localhost:5432:VCDB:postgres:new-password
localhost:5432:postgres:postgres:new-password
localhost:5432:VCDB:vc:new-password
- Connect to the vPostgres database for SQL execution by running this command:
- Change the postgres database password:
- To change the password for the vPostgres database by running this command:
passwd postgres
- Type the new password.
- Retype the new password.
- To change the password for the vPostgres database by running this command:
- To update the encrypted password in the vpxd.cfg file, run this command:
/usr/sbin/vpxd -p
- Enter the password when prompted.
- Run this command to restart the vpxd service:
/etc/init.d/vmware-vpxd restart
vCenter Appliance – Call “EventHistoryCollector.SetLatestPageSize” for object “SessionID” on vCenter Server failed.
When using the vSphere Client to connect to the
VMware vCenter Server Appliance was appearing every now and again.
Call “EventHistoryCollector.SetLatestPageSize” for object “SessionID” on vCenter Server “ServerName” failed. (unfortunately didnt take a screenshot, so here’s one I found and modified).

This issue is pretty common, and is to do with the amount of events in the database not being purged, and is covered by VMware in this KB article for windows environments.
However not so commonly covered for the vCenter Appliance which uses a progress database.
After a bit of digging around, I found the following crude solution on the VMware communities board.
So open up a console to your VCSA, login in. Run the following commands
Here are the steps:
References:
https://communities.vmware.com/thread/80738
http://www.educationalcentre.co.uk/vmware-5-1-vcenter-appliance-call-eventhistorycollector-setlatestpagesize-for-object-sessionid-on-vcenter-server-failed/#more-418
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2054085
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2056968
Call “EventHistoryCollector.SetLatestPageSize” for object “SessionID” on vCenter Server “ServerName” failed. (unfortunately didnt take a screenshot, so here’s one I found and modified).

This issue is pretty common, and is to do with the amount of events in the database not being purged, and is covered by VMware in this KB article for windows environments.
However not so commonly covered for the vCenter Appliance which uses a progress database.
After a bit of digging around, I found the following crude solution on the VMware communities board.
So open up a console to your VCSA, login in. Run the following commands
/opt/vmware/vpostgres/1.0/bin/psql -d VCDB vc TRUNCATE TABLE vpx_event CASCADE;then to exit “/q”
Here are the steps:
- First of all - stop VPXD
- service vmware-vxpd stop
- connect to DB:
/opt/vmware/vpostgres/1.0/bin/psql -d VCDB vc
You will be prompted for the "vc" password which is not the same as the
root password.
Password is in "/etc/vmware-vpx/embedded_db.cfg" file - issue this commands:
- TRUNCATE TABLE vpx_event CASCADE;
- TRUNCATE TABLE vpx_event_arg CASCADE;
- TRUNCATE TABLE vpx_task CASCADE;
- quit DB command line
- issue the command "/q "
- start the VPXD
- service vmware-vxpd start or restart vCSA appliance
- Check the size of VCBD. Now the size is only 165MB
- VCDB=> SELECT pg_database.datname, pg_size_pretty(pg_database_size(pg_database.datname)) AS size FROM pg_database;
- datname | size
- -----------+---------
template1 | 5289 kB
template0 | 5281 kB
postgres | 5385 kB
VCDB | 165 MB
(4 rows)
References:
https://communities.vmware.com/thread/80738
http://www.educationalcentre.co.uk/vmware-5-1-vcenter-appliance-call-eventhistorycollector-setlatestpagesize-for-object-sessionid-on-vcenter-server-failed/#more-418
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2054085
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2056968
VMware vCenter Server Appliance Error: VPXD must be stopped to perform this operation.
http://www.virtualizationteam.com/management-automation/vmware-vcenter-server-appliance-error-vpxd-must-be-stopped-to-perform-this-operation.html
Error: VPXD must be stopped to perform this operation.
This error has came up while trying to change authentication to active directory authentication and kinda seen the same error when trying to change the database to an external database. For some reason the Server service stop button is shadowed as well which mean I could not stop it by the GUI interface. Although my lab setup is not ideal and it might just due to the way I set it up, though I will still document how I resolved this where the same mechanism can be used to stop and restart any other service used by the vCenter Server Appliance. Below are the steps I have followed:
1- SSH to your VMware vCenter Server Appliance using the root account.
2- Execute the following command to see the status of all the service running in the vCenter Appliance: chkconfig
The output of all services will look something like below:
localhost:~ # chkconfig
after.local off
apache2 off
arpd off
atftpd off
auditd on
autoyast off
chargen off
chargen-udp off
cron on
daytime off
daytime-udp off
dbus on
dcerpcd on
dhcp6r off
dhcp6s off
dhcpd off
discard off
discard-udp off
earlysyslog on
echo off
echo-udp off
eventlogd on
fbset on
gpm off
haldaemon on
haveged on
irq_balancer on
kbd on
ldap on
lsassd off
lwiod on
mdadmd off
multipathd off
netlogond on
netstat off
network on
network-remotefs on
nfs on
ntp off
pcscd off
powerd off
random on
raw off
rpasswdd off
rpcbind on
rpmconfigcheck off
sendmail on
servers off
services off
setserial off
skeleton.compat off
splash on
splash_early on
sshd 235
stunnel off
syslog on
syslog-collector off
systat off
time off
time-udp off
uuidd off
vami-lighttp 235
vami-sfcb 235
vaos 235
vmware-inventoryservice on
vmware-logbrowser off
vmware-netdumper off
vmware-rbd-watchdog off
vmware-tools on
vmware-vpostgres on
vmware-vpxd on
vsphere-client on
xinetd off
ypbind off
3- Stop the required service in my case was vmware-vpxd using the following command: chkconfig service-name off (ex: chkconfig vmware-vpxd off)
4- carry out your changes
5- Start the service again using the following command: chkconfig service-name on (ex: chkconfig vmware-vpxd on)
Error: VPXD must be stopped to perform this operation.
This error has came up while trying to change authentication to active directory authentication and kinda seen the same error when trying to change the database to an external database. For some reason the Server service stop button is shadowed as well which mean I could not stop it by the GUI interface. Although my lab setup is not ideal and it might just due to the way I set it up, though I will still document how I resolved this where the same mechanism can be used to stop and restart any other service used by the vCenter Server Appliance. Below are the steps I have followed:
1- SSH to your VMware vCenter Server Appliance using the root account.
2- Execute the following command to see the status of all the service running in the vCenter Appliance: chkconfig
The output of all services will look something like below:
localhost:~ # chkconfig
after.local off
apache2 off
arpd off
atftpd off
auditd on
autoyast off
chargen off
chargen-udp off
cron on
daytime off
daytime-udp off
dbus on
dcerpcd on
dhcp6r off
dhcp6s off
dhcpd off
discard off
discard-udp off
earlysyslog on
echo off
echo-udp off
eventlogd on
fbset on
gpm off
haldaemon on
haveged on
irq_balancer on
kbd on
ldap on
lsassd off
lwiod on
mdadmd off
multipathd off
netlogond on
netstat off
network on
network-remotefs on
nfs on
ntp off
pcscd off
powerd off
random on
raw off
rpasswdd off
rpcbind on
rpmconfigcheck off
sendmail on
servers off
services off
setserial off
skeleton.compat off
splash on
splash_early on
sshd 235
stunnel off
syslog on
syslog-collector off
systat off
time off
time-udp off
uuidd off
vami-lighttp 235
vami-sfcb 235
vaos 235
vmware-inventoryservice on
vmware-logbrowser off
vmware-netdumper off
vmware-rbd-watchdog off
vmware-tools on
vmware-vpostgres on
vmware-vpxd on
vsphere-client on
xinetd off
ypbind off
3- Stop the required service in my case was vmware-vpxd using the following command: chkconfig service-name off (ex: chkconfig vmware-vpxd off)
4- carry out your changes
5- Start the service again using the following command: chkconfig service-name on (ex: chkconfig vmware-vpxd on)
Backing up and restoring the vCenter Server Appliance vPostgres database (2034505)
Backing up and restoring the vCenter Server Appliance vPostgres database (2034505)
Purpose
Note: This article is only supported for backup and restore of the vPostgres database to the same vCenter Server Appliance. Use of image-based backup and restore is the only solution supported for performing a full, secondary appliance restore.
Resolution
Before you proceed, ensure that you have these installed:
- SSH client for connecting to the vCenter Server Appliance.
- WinSCP (or any SCP client) for retrieving and replacing the vPostgres database recovery file.
Backing up the embedded vPostgres database
To back up the embedded vPostgres database:
- Connect to the vCenter Server Appliance via SSH. For more information, see Enable or Disable SSH Administrator Login on the VMware vCenter Server Appliance section in the vCenter Server and Host Management Guide.
- When prompted, log in as the root user. The default password is vmware.
- Stop the VMware vCenter Server service by running this command:
service vmware-vpxd stop
- On the vCenter Server Appliance virtual machine, navigate to the vPostgres utility directory using this command:
cd /opt/vmware/vpostgres/1.0/bin
- To display the vPostgres database configuration file, run this command:
cat /etc/vmware-vpx/embedded_db.cfg
- To back up the vCenter Server database, run this command:
./pg_dump EMB_DB_INSTANCE -U EMB_DB_USER -Fp -c > VCDBBackupFile
Fill in the EMD_DB_INSTANCE and EMB_DB_USER from the embedded_db.cfg configuration information listed in Step 5. Fill in the VCDBBackupFile with the location and file name to generated, for example:
./pg_dump VCDB -U vc -Fp -c > /tmp/VCDBackUp
Caution: The /tmp/ directory is reset after rebooting the vCenter Server Appliance. VMware recommends that if this location is used, backup should be moved to a persistent location.
Note: If prompted, enter theEMB_DB_PASSWORDpassword.
- Using WinSCP, connect to the vCenter Server Appliance and download the VCDBackUp file from /tmp/
- Start the VMware VirtualCenter Server service by running this command:
service vmware-vpxd start
Restoring from the backend vPostgres database file
To restore from the back up vPostgres database file:Note: Ensure that you take a snapshot of the vCenter Server Appliance virtual machine before proceeding. This allows you to restore the database from the snapshot if this restore procedure fails.
- Connect to the vCenter Server Appliance via SSH. For more information, see Enable or Disable SSH Administrator Login on the VMware vCenter Server Appliance section in the vCenter Server and Host Management Guide.
- Using WinSCP, connect to the vCenter Server Appliance and upload the backup copy of the VCDBackUp file into the /tmp/ directory
- To display the new vPostgres database configuration file, run this command:
cat /etc/vmware-vpx/embedded_db.cfg
- Navigate to the vPostgres utility directory by running this command:
cd /opt/vmware/vpostgres/1.0/bin
- Stop the VMware vCenter Server service by running this command:
service vmware-vpxd stop
- To restore the vCenter Server vPostgres database from backup, run this command:
PGPASSWORD='EMB_DB_PASSWORD' ./psql -d EMB_DB_INSTANCE -Upostgres -f VCDBBackupFile
Fill in the EMD_DB_INSTANCE andEMB_DB_PASSWORDfrom the embedded_db.cfg configuration information listed in Step 3. Fill in the VCDBBackupFile with the location and file name to be used, for example:
PGPASSWORD='g<T4EuybGsA=kG$G' ./psql -d VCDB -Upostgres -f /tmp/VCDBackUp
Note: Use single-quotes (') around the password as shown in the embedded_db.cfg configuration file.
- To restart the VMware VirtualCenter Server service for the database restore to take effect, run this command:
service vmware-vpxd start
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