Windows 8.1/Windows Server 2012R2 virtual machines fail with a blue screen and report the error: CRITICAL_STRUCTURE_CORRUPTION (2060019)

Applied workaround and confirmed working!


http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2060019

Windows 8.1/Windows Server 2012R2 virtual machines fail with a blue screen and report the error: CRITICAL_STRUCTURE_CORRUPTION (2060019)

Symptoms

• Windows 8.1/Windows Server 2012R2 virtual machines fail with a blue screen.
• You see the error:
  
  CRITICAL_STRUCTURE_CORRUPTION
  
  STOP: 0x00000109
  
  
• In the Windows Event Viewer, you may see an entry similar to:
  
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Event ID: 41
  Level: Critical

Resolution

This issue is resolved in vSphere 5.0 Update 3:

• ESXi 5.0 Update 3.  For more information, see VMware ESXi 5.0 Update 3 Release Notes.  Download the latest version available at VMware Downloads.
• vCenter Server 5.0 Update 3. For more information, see VMware vCenter Server 5.0 Update 3 Release Notes. Download the latest version available at VMware Downloads.

To work around this issue, manually create a CPUID mask for the affected virtual machines:

To manually create a CPUID mask for the affected virtual machines:

1. Power down the virtual machine.
2. Right-click the virtual machine and click Edit Settings.
3. Click the Options tab.
4. Select CPUID Mask under Advanced.
5. Click Advanced.
   • For Intel:
     
     
     1. Under the Register column, locate the edx register under Level 80000001.
     2. Paste this into the value field:
        
        ----:0---:----:----:----:----:----:----
        
        For example, cpuid.80000001.edx = ----:0---:----:----:----:----:----:----
     
     
   • For AMD:
     
     
     1. Select the AMD Override tab.
     2. Change cpuid.80000001.edx.amd = -----------H-------------------- to
        cpuid.80000001.edx.amd = ----0---------------------------
6. Click OK to close the virtual machine properties.